What is change management? Why do we need a Change Management? Is change management not just ordinary leadership?
First of all, it is good to define change management: It is the development of an organisation and work practice into the desired direction. This change may therefore affect:
- Business models
- Processes
- Organization
- Systems
- Tasks and roles.
There are several models for conducting change; In our experience, the most important thing is to use a structured procedure that facilitates the understanding and management of complex issues. One common model is Kotter‘s ‘ 8 Step model ‘, which is described below.
![](https://phoster.fi/wp-content/uploads/2019/05/Kotter_8_step_model-1024x925.jpg)
Kotter initially built his model to manage change, but recent developments have taken the model more in the direction of change acceleration (from leading -> to acceleration).
There are useful tools for transformational help. These include:
- Stakeholder analysis
- Impact Analysis – Change and Impact Analysis
- Communication Plan
- Action Plan – Activity Plan
- Project Change Tracking
- Event Log – Incident log.
In an IT project, change management can be seen at two levels: 1) Implementation of agreed business change or activity and 2) managing changes in the IT project (changes in requirements).